FAQs

Frequently Asked Questions

How can I place an order?

Browse the shop, add items to your cart, and check out. You can also message us on WhatsApp and we will help you order.

Do you offer Cash on Delivery (COD)?

[Confirm whether you offer COD and for which areas.]

Do you deliver across India?

Yes. We deliver across India, with free delivery within Nagpur.

How long does delivery take?

[Add your usual delivery timelines for Nagpur and for the rest of India.]

Can I return a damaged product?

Yes. If a product arrives damaged, contact us with photos within [X] days and we will arrange a replacement or refund. See our Return & Refund Policy for details.

How can I track my order?

You will receive a tracking link by email or WhatsApp once your order is shipped.

Do you offer bulk or wholesale orders?

Yes. We supply hotels, restaurants, caterers and event planners. Contact us on WhatsApp for wholesale pricing.

Are the products dishwasher and microwave safe?

This varies by product. Check the care instructions on each product page, or ask us before ordering.